# Epson Multifunction help request **URL:** \ **Category:** Issues & Assistance\ **Created:** [June 30, 2022, 9:11am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763 "2022-06-30T09:11:26Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 9:11am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/1 "2022-06-30T09:11:26Z")
Hi Everyone, I am enjoying RebornOS much better than expected, and I must say many thanks to all involved in helping me install Gnome on this computer. I have recently bought an Epson Workforce WF-2860 Multifunction printer and I have had no success in getting it to work. Would I be able to get assistance with this please. Thank you in advance, Michael ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 9:32am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/2 "2022-06-30T09:32:52Z")
@EuroNiceguy Searching on their website for [Linux drivers](https://download.ebz.epson.net/dsc/search/01/search/?OSC=LX) for your printer model, I find that the `epson-inkjet-printer-escpr2` is the driver for your printer. You may also want to install the printer utility for checking ink levels, errors, and status. And for scanning, `imagescan-plugin-networkscan`. Install them by running the below command on a terminal (all in a single line) ```nohighlight yay -S epson-inkjet-printer-escpr2 epson-printer-utility imagescan-plugin-networkscan ``` You may press enter for any prompts because the defaults are usually good. Also, do you have CUPS installed? If not, install and set it up with ```nohighlight sudo pacman -S --needed cups sudo systemctl enable --now cups.socket ``` ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 9:38am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/3 "2022-06-30T09:38:41Z")
I tried that with no success, unless I am entering the wrong terminal command. Can you advise on how to enter it in terminal please. I had an error when I copied and pasted (including sudo) It was funny, I called Epson, and the guy who took my call freaked out - and suggested to ask in the forums. ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 9:40am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/4 "2022-06-30T09:40:23Z")
@EuroNiceguy Can you copy paste the error here? (`Ctrl Shift C` can copy from the terminal) This information will help me figure out what the problem is. ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 9:42am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/5 "2022-06-30T09:42:54Z")
```auto [chilli@ChillisLinux ~]$ sudo yay -S epson-inkjet-printer-escpr2 epson-printer-utility imagescan-plugin-networkscan -> Avoid running yay as root/sudo. :: There are 3 providers available for qt4: :: Repository AUR 1) qt4 2) qt4-bin 3) qt4-revert80e3108 Enter a number (default=1): ==> 2 :: Checking for conflicts... :: Checking for inner conflicts... [Repo:5] ld-lsb-3-8 libieee1284-0.2.11-13 sane-1.1.1-1 gtkmm-1:2.24.5-4 imagescan-3.65.0-6 [Aur:4] epson-inkjet-printer-escpr2-1.1.48-1 qt4-bin-4.8.7-35 epson-printer-utility-1.1.1-18 imagescan-plugin-networkscan-1.1.4-0 :: (0/4) Downloaded PKGBUILD: imagescan-plugin-networkscan :: (0/4) Downloaded PKGBUILD: qt4-bin :: (0/4) Downloaded PKGBUILD: epson-printer-utility :: (0/4) Downloaded PKGBUILD: epson-inkjet-printer-escpr2 -> error fetching imagescan-plugin-networkscan: fatal: could not create work tree dir 'imagescan-plugin-networkscan': Permission denied context: exit status 128 error fetching qt4-bin: fatal: could not create work tree dir 'qt4-bin': Permission denied context: exit status 128 error fetching epson-printer-utility: fatal: could not create work tree dir 'epson-printer-utility': Permission denied context: exit status 128 error fetching epson-inkjet-printer-escpr2: fatal: could not create work tree dir 'epson-inkjet-printer-escpr2': Permission denied context: exit status 128 [chilli@ChillisLinux ~]$ sudo yay -S epson-inkjet-printer-escpr2 epson-printer-utility imagescan-plugin-networkscan -> Avoid running yay as root/sudo. :: There are 3 providers available for qt4: :: Repository AUR 1) qt4 2) qt4-bin 3) qt4-revert80e3108 Enter a number (default=1): ==> 3 :: Checking for conflicts... :: Checking for inner conflicts... [Repo:5] ld-lsb-3-8 libieee1284-0.2.11-13 sane-1.1.1-1 gtkmm-1:2.24.5-4 imagescan-3.65.0-6 [Repo Make:4] postgresql-libs-14.3-2 mariadb-libs-10.8.3-1 unixodbc-2.3.11-1 libfbclient-4.0.0.2496-1 [Aur:4] epson-inkjet-printer-escpr2-1.1.48-1 qt4-revert80e3108-4.8.7-30 epson-printer-utility-1.1.1-18 imagescan-plugin-networkscan-1.1.4-0 ==> Remove make dependencies after install? [y/N] y :: (0/4) Downloaded PKGBUILD: imagescan-plugin-networkscan :: (0/4) Downloaded PKGBUILD: epson-printer-utility :: (0/4) Downloaded PKGBUILD: epson-inkjet-printer-escpr2 :: (0/4) Downloaded PKGBUILD: qt4-revert80e3108 error: target not found: postgresql-libs error: target not found: mariadb-libs error: target not found: unixodbc error: target not found: libfbclient -> error fetching imagescan-plugin-networkscan: fatal: could not create work tree dir 'imagescan-plugin-networkscan': Permission denied context: exit status 128 error fetching epson-printer-utility: fatal: could not create work tree dir 'epson-printer-utility': Permission denied context: exit status 128 error fetching epson-inkjet-printer-escpr2: fatal: could not create work tree dir 'epson-inkjet-printer-escpr2': Permission denied context: exit status 128 error fetching qt4-revert80e3108: fatal: could not create work tree dir 'qt4-revert80e3108': Permission denied context: exit status 128 [chilli@ChillisLinux ~]$ ``` ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 9:43am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/6 "2022-06-30T09:43:40Z")
I apologise if I have not pasted within guidelines. ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 9:44am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/7 "2022-06-30T09:44:57Z")
@EuroNiceguy`yay` should _not_ be run with sudo. Can you try without it? ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 9:48am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/8 "2022-06-30T09:48:46Z")
It worked Many thanks. what do I do after this; ```nohighlight [chilli@ChillisLinux ~]$ yay -S epson-inkjet-printer-escpr2 epson-printer-utility imagescan-plugin-networkscan :: There are 3 providers available for qt4: :: Repository AUR 1) qt4 2) qt4-bin 3) qt4-revert80e3108 Enter a number (default=1): ==> 1 :: Checking for conflicts... :: Checking for inner conflicts... [Repo:5] ld-lsb-3-8 libieee1284-0.2.11-13 sane-1.1.1-1 gtkmm-1:2.24.5-4 imagescan-3.65.0-6 [Repo Make:4] postgresql-libs-14.3-2 mariadb-libs-10.8.3-1 unixodbc-2.3.11-1 libfbclient-4.0.0.2496-1 [Aur:4] epson-inkjet-printer-escpr2-1.1.48-1 qt4-4.8.7-35 epson-printer-utility-1.1.1-18 imagescan-plugin-networkscan-1.1.4-0 ==> Remove make dependencies after install? [y/N] y 4 epson-inkjet-printer-escpr2 (Build Files Exist) 3 qt4 (Build Files Exist) 2 epson-printer-utility (Build Files Exist) 1 imagescan-plugin-networkscan (Build Files Exist) ==> Packages to cleanBuild? ==> [N]one [A]ll [Ab]ort [I]nstalled [No]tInstalled or (1 2 3, 1-3, ^4) ==> 1-4 :: Deleting (1/4): /home/chilli/.cache/yay/epson-inkjet-printer-escpr2 :: Deleting (2/4): /home/chilli/.cache/yay/qt4 :: Deleting (3/4): /home/chilli/.cache/yay/epson-printer-utility :: Deleting (4/4): /home/chilli/.cache/yay/imagescan-plugin-networkscan :: (1/4) Downloaded PKGBUILD: imagescan-plugin-networkscan :: (2/4) Downloaded PKGBUILD: epson-inkjet-printer-escpr2 :: (3/4) Downloaded PKGBUILD: qt4 :: (4/4) Downloaded PKGBUILD: epson-printer-utility 4 epson-inkjet-printer-escpr2 (Build Files Exist) 3 qt4 (Build Files Exist) 2 epson-printer-utility (Build Files Exist) 1 imagescan-plugin-networkscan (Build Files Exist) ==> Diffs to show? ==> [N]one [A]ll [Ab]ort [I]nstalled [No]tInstalled or (1 2 3, 1-3, ^4) ==> ``` ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 9:50am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/9 "2022-06-30T09:50:57Z")
So far it looks good. I will advise if there is any issues. Many thanks for your support so far ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 9:54am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/10 "2022-06-30T09:54:38Z")
@EuroNiceguy Press _Enter_ until it finishes. Then install CUPS and set it up ```nohighlight sudo pacman -S --needed cups sudo systemctl enable --now cups.socket ``` You can verify that all the packages have been installed and that the service is enabled: ```nohighlight pacman -Q cups epson-inkjet-printer-escpr2 epson-printer-utility imagescan-plugin-networkscan systemctl status cups.socket ``` ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 10:04am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/11 "2022-06-30T10:04:38Z")
```nohighlight [chilli@ChillisLinux ~]$ sudo pacman -S --needed cups warning: cups-1:2.4.2-3 is up to date -- skipping there is nothing to do [chilli@ChillisLinux ~]$ sudo systemctl enable --now cups.socket [chilli@ChillisLinux ~]$ pacman -Q cups epson-inkjet-printer-escpr2 epson-printer-utility imagescan-plugin-networkscan cups 1:2.4.2-3 epson-inkjet-printer-escpr2 1.1.48-1 epson-printer-utility 1.1.1-18 imagescan-plugin-networkscan 1.1.4-0 [chilli@ChillisLinux ~]$ ``` ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 10:05am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/12 "2022-06-30T10:05:15Z")
```nohighlight chilli@ChillisLinux ~]$ systemctl status cups.socket ● cups.socket - CUPS Scheduler Loaded: loaded (/usr/lib/systemd/system/cups.socket; enabled; vendor prese> Active: active (running) since Thu 2022-06-30 18:15:23 AEST; 1h 49min ago Until: Thu 2022-06-30 18:15:23 AEST; 1h 49min ago Triggers: ● cups.service Listen: /run/cups/cups.sock (Stream) CGroup: /system.slice/cups.socket Jun 30 18:15:23 ChillisLinux systemd[1]: Listening on CUPS Scheduler. lines 1-9/9 (END) ``` ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 10:07am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/13 "2022-06-30T10:07:24Z")
@EuroNiceguy Perhaps now you are ready to send something to print from any application which supports printing, provided the printer is setup on the network correctly. ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 10:09am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/14 "2022-06-30T10:09:07Z")
drumroll in progress ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 10:14am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/15 "2022-06-30T10:14:00Z")
no success just yet. It recognises the printer is there in the network, but no printing happening ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 10:21am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/16 "2022-06-30T10:21:16Z")
@EuroNiceguy # 1. Set up logging Edit `/etc/cups/cupsd.conf` ```sh sudo mv /etc/cups/cupsd.conf /etc/cups/cupsd.conf_bkp sudo gedit /etc/cups/cupsd.conf ``` Modify `LogLevel` to `LogLevel debug`. Save the file and exit. # 2. Start monitoring on a terminal Run ```auto tail -n 80 -f /var/log/cups/error_log ``` Keep this terminal running and _do not_ close it. # 3. Start the print Try sending a print job again. Then monitor the error messages on the terminal you have open in point 2. above # 4. Paste the errors here Use `Ctrl Shift C` to copy the errors from the terminal and paste them here ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [June 30, 2022, 10:23am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/17 "2022-06-30T10:23:01Z")
```nohighlight [chilli@ChillisLinux ~]$ sudo gedit /etc/cups/cupsd.conf (gedit:3731): dconf-WARNING **: 20:22:16.122: failed to commit changes to dconf: Error spawning command line “dbus-launch --autolaunch=3bca118edf17494b995ab132bf622345 --binary-syntax --close-stderr”: Child process exited with code 1 (gedit:3731): dconf-WARNING **: 20:22:16.125: failed to commit changes to dconf: Error spawning command line “dbus-launch --autolaunch=3bca118edf17494b995ab132bf622345 --binary-syntax --close-stderr”: Child process exited with code 1 (gedit:3731): dconf-WARNING **: 20:22:16.272: failed to commit changes to dconf: Error spawning command line “dbus-launch --autolaunch=3bca118edf17494b995ab132bf622345 --binary-syntax --close-stderr”: Child process exited with code 1 (gedit:3731): dconf-WARNING **: 20:22:16.273: failed to commit changes to dconf: Error spawning command line “dbus-launch --autolaunch=3bca118edf17494b995ab132bf622345 --binary-syntax --close-stderr”: Child process exited with code 1 **(gedit:3731): WARNING**: 20:22:16.274: Error loading plugin: libhspell.so.0: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.274: Error loading plugin: libaspell.so.15: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.275: Error loading plugin: libnuspell.so.5: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.275: Error loading plugin: libvoikko.so.1: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.275: Error loading plugin: libhspell.so.0: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.275: Error loading plugin: libaspell.so.15: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.275: Error loading plugin: libnuspell.so.5: cannot open shared object file: No such file or directory **(gedit:3731): WARNING**: 20:22:16.276: Error loading plugin: libvoikko.so.1: cannot open shared object file: No such file or directory ``` ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [June 30, 2022, 10:23am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/18 "2022-06-30T10:23:57Z")
Warnings while editing the file are fine. You may proceed with the steps 🙂 ---
**Author:** ![EuroNiceguy](https://avatars.discourse-cdn.com/v4/letter/e/3d9bf3/32.png) [@EuroNiceguy](https://rebornos.discourse.group/u/EuroNiceguy)\ **Post date:** [July 1, 2022, 9:40am UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/19 "2022-07-01T09:40:50Z")
Hi Everyone, I apologise that I didn’t answer back as I got cut off due to me sending excess correspondences. Between then and now, I located the IP Address of the printer, and I successfully added the printer, which worked a treat. However, I have turned the computer on this morning to print a file, which didn’t work. When I went into settings, I come across what you can see in the screenshot - Please find attached. Can you advise on how I can fix this please. ![Screenshot from 2022-07-01 16-59-58](https://global.discourse-cdn.com/free1/uploads/rebornos/original/1X/fa5f6c8484edae157e544be5500bc992c825853e.png) ---
**Author:** ![shivanandvp](https://yyz2.discourse-cdn.com/free1/user_avatar/rebornos.discourse.group/shivanandvp/32/10_2.png) [@shivanandvp](https://rebornos.discourse.group/u/shivanandvp)\ **Post date:** [July 1, 2022, 2:33pm UTC](https://rebornos.discourse.group/t/epson-multifunction-help-request/763/20 "2022-07-01T14:33:56Z")
@EuroNiceguy You can check the status of the cups service and if it is turned on ```nohighlight sudo systemctl enable --now cups.socket sudo systemctl status cups.socket ``` [Next page](https://rebornos.discourse.group/t/epson-multifunction-help-request/763.md?page=2)